Solution Spotlight: NutmegLabs – How AI empowers your team to enhance guest experience

Solution Spotlight: NutmegLabs – How AI empowers your team to enhance guest experience

Wednesday, November 19, 2025 11:20 AM to 11:40 AM · 20 min. (America/New_York)
Solution Spotlight

Information

How AI empowers your team to enhance guest experience

Description: Discover how leading attractions are leveraging AI guest solutions to transform guest experience and improve operational efficiency. This session will demonstrate practical AI implementations that lead to meaningful AI-powered guest interactions, showcasing how Nutmeg’s AI guest solutions can be deployed quickly across a range of attractions use cases—amusement and theme parks, water parks, zoos & aquariums, museums & science centers, and FECs.

You’ll also learn about:

  • Quick-win AI features that deliver immediate ROI
  • Best practices for staff adoption and guest engagement
  • How to plan your AI implementation strategy for 2026
Language
English
Translations Available
No translation available
Content Delivery
In-person

Access & Logistics

Access
Included with all Expo Registrations
Nutmeg4133Nutmeg is a Silicon Valley–based technology company transforming how attractions engage their guests through AI Guest Services, AI Storytelling, and Smart Maps. We help theme parks, zoos, aquariums, museums, and entertainment venues deliver world-class guest experiences by merging artificial intelligence with digital wayfinding and storytelling. Our Smart Map platform provides interactive navigation, real-time information, and personalized recommendations — all without the need for an app download. Our AI Guest Service acts as a personal concierge, answering visitor questions, managing itineraries, and guiding them through every part of their journey. With AI Storytelling, attractions can bring exhibits and experiences to life through natural, conversational narratives that educate and inspire guests in multiple languages. By combining guest interaction data, heatmaps, and sentiment analytics, NutmegLabs empowers operators with actionable insights to improve guest satisfaction, drive sales, and optimize operations. At IAAPA, NutmegLabs presents the next generation of digital engagement — where AI and maps meet to create smarter, more memorable experiences for every guest.

Registered attendees

Ben Adler
Ben Adler
Product ManagerAccesso
EL
Ed Leisman
CTOLilYPad POS
Felicia D’ascanio
Felicia D’ascanio
CEO & Creative DirectorEIRO Collective

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