Sacoa Redemption Solutions
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Sacoa Redemption Solutions is the industry’s first fully integrated, mobile-powered, self-service prize redemption ecosystem — designed by operators, for operators.
In an industry where queues, limited counter space, staffing challenges, and inefficient redemption workflows hurt guest satisfaction and revenue, Sacoa delivers a transformative solution:
• Redemption Kiosk - Sleek, self-service unit where guests browse a live digital prize catalog, instantly redeem tickets, and skip the counter.
• mRedemption - An industry-first mobile tool empowering attendants to fulfill orders placed through the Redemption Kiosk, manage multiple transactions easily on the floor, and verify stock in real time without extra hardware. No more computers and cumbersome barcode scanners.
• Redemption 2 - A robust back-office platform for live inventory updates, advanced reporting, and promotional tools.
• Redemption TV - A new way to entice customers to play more to collect tickets, aim for the big prize, and display promotional content.
• Redemption Prep – An innovative back-office device designed to streamline prize fulfillment. It manages orders from the Redemption Kiosk, prints retrieval tickets for easy stock handling, and updates order status in real time—from received to ready for pickup.
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This unified ecosystem reduces queues, cuts labor needs, prevents losses, promotes high-value prizes across multiple screens, and dynamically manages stock to minimize waste and avoid premature investment in expensive items. Guests enjoy a modern, intuitive experience; operators gain complete visibility and control.
By seamlessly combining guest convenience, promotional power, and operational efficiency, Sacoa Redemption Solutions doesn’t just improve prize redemption — it redefines how venues connect play to reward.
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