EDGE Academy provides specialist consulting services to help attractions and leisure organizations strengthen workforce capability, competency, and operational performance.
We work with organizations to review existing arrangements, identify capability gaps, and develop practical systems that connect learning, competency, and operational requirements.
Services include operational capability and workforce development audits, gap analysis, competency framework design, role-based development pathways, bespoke program development, SOP and procedure development, practical competency assessment, leadership development, LMS implementation, and workforce capability reporting.
We can support organizations remotely or on-site, from reviewing a single role or department through to designing and implementing complete organization-wide workforce development and competency systems.
Our approach is grounded in the realities of attraction operations and can be aligned with relevant international standards, industry best practices, and an organization's own operating procedures.
The focus is not simply on delivering training. It is on helping organizations create sustainable systems that improve competency, consistency, safety, succession, and long-term operational capability.