On-Site Services

Accessibility/Mobility Equipment

Mobility equipment is available to rent from Scootaround in room S210A. Click here for more information about renting a scooter, wheelchair, or stroller or to make a reservation in advance for a scooter or wheelchair. Strollers can only be rented on-site. For questions on accessibility, please contact Convention@IAAPA.org

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Translation Services

IAAPA will not have any individual translation services available during IAAPA Expo. Exhibitors or attendees may arrange translation in advance through the official contractor, Image Talent Agency.

Email: info@imagemta.com

Some education sessions will have translation in Spanish or Portuguese. Look for the Translation Icon next to available sessions.

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Business Center

The OCCC FedEx Office is open daily from 8 a.m. to 5 p.m. to assist attendees with a variety of services including printing, shipping and receiving packages, ship to home services and more.

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Charging Stations

Chargerent is sponsoring charging stations for attendee use at no charge during IAAPA Expo. Charging stations will be located on Level 2 in both the North and South Concourses and inside the Member Lounge (S222).

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Wellness Room for Nursing Mothers

The OCCC has a Wellness Room available for use by exhibitors and attendees who are nursing mothers and seek a private setting for the purposes of breast feeding, pumping, or who require rest for medical reasons. Nursing mothers who are pumping may utilize the refrigerator in the room to store milk. There is a room available on Level 2, North Hall A, adjacent to room N210E and Level 2, South Hall A, adjacent to room S210E.

Please respect the privacy of individuals who make use of this space. There will also be a remote Nursing Mothers Room on the show floor in the Exhibitor Services Area, south side of the center of the pod.

The room is NOT intended to provide space to rest for those with medical conditions that are highly contagious from contact with contaminated surfaces, e.g. influenza, stomach viruses, common cold, pink eye, etc. Individuals with those types of medical conditions should seek medical care as appropriate.

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Wi-Fi

Complimentary Wi-Fi will be available in all public spaces of the North and South Concourse (lobbies) at the OCCC, in education session rooms, and on the trade show floor. Wi-Fi on the trade show floor is broadcast in 5Ghz only and is intended for standard email and web browsing. Please do not upload/download large files, stream videos, or use anything that requires substantial bandwidth, or the Wi-Fi will not work for you or anyone else. Wireless network name is "_IAAPA WiFi by LightUpToys.com".

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Bag and Coat Check

Bags and coats may be held at the Bag and Coat Check located in Room S210B on Level 2 in the South Concourse for a fee of $4 per item.

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Interfaith Prayer & Meditation Room

An interfaith prayer and mediation room is available, location N230. Please be respectful to others using the space.

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Sensory Room

A sensory room will be available in N230 for those that need a break from the stimulation of the Expo. Please be respectful to others using the space and leave all items provided inside the room.

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If you have any feedback about the services provided during IAAPA Expo, please contact convention@IAAPA.org.