Gateway Ticketing Systems, Inc. Selected by Chester Zoo to Provide Its Ticketing System

Gateway Ticketing Systems®, the global leader in ticketing, admission control, and revenue-generating solutions for the attractions industry, is pleased to announce that The North of England Zoological Society, also famously known as Chester Zoo, has selected Gateway to provide its Galaxy Guest Management and Ticketing System. This installation will provide a seamless and stress-free ticket solution for guests to the most visited zoo in the United Kingdom. Chester Zoo has selected Gateway Ticketing Systems to enhance the guest experience and streamline operations through a high-speed, customizable sales platform. This cutting-edge technology will streamline ticketing transactions while enhancing visitor engagement. With Gateway's Membership & Pass for Galaxy®, Chester Zoo will provide its members with more flexible and personalized membership options and enhancements to its online portal. Features such as self-service profile updates, exclusive event bookings, and automatic membership renewals will add convenience for members. Additionally, improved CRM integration will strengthen guest engagement and enhance marketing efforts. Guests will enjoy a seamless online purchasing experience through the eGalaxy Web Store and eGalaxy Group Sales solutions. By adopting key technology solutions, including Gift Aid functionality, Chester Zoo joins a growing network of UK cultural and non-profit institutions that utilize Gateway's expertise to further their missions. This strategic investment ensures long-term success by delivering exceptional service while maximizing revenue opportunities. Chester Zoo, located in Cheshire, England, opened in 1931 and is known for being an internationally important conservation charity and one of the largest zoos in the United Kingdom, spanning over 128 acres. Recently named as the best zoo in the United Kingdom (by users of TripAdvisor), it attracts more than 2 million visitors annually. The zoo cares for almost 30,000 animals from more than 500 species, many highly threatened with extinction. In addition, the zoo cares for nearly 300 threatened plant species. "We are truly honored to have been selected to provide the ticketing system for Chester Zoo— an international wildlife charity and one of the UK's largest and most historic zoos,” said Michael Andre, President and CEO of Gateway Ticketing Systems, Inc. “This partnership is significant to us, as our company and Chester Zoo share a deep commitment to customer-centric values. We look forward to a successful partnership and the opportunity to support Chester Zoo's mission to prevent extinction and connect people with the natural world." “After a rigorous selection process, we chose Gateway Ticketing Systems because they demonstrated a real commitment to the guest experience and demonstrated the flexibility we require with a wide array of configuration options, which will allow us to continue to innovate within our space,” said Dominic Strange, Commercial Director at Chester Zoo. This partnership will allow us to maximize future revenues for our charity, provide digital experiences, and give us the freedom to evolve our products and services. We are proud to be working together on enhancing the guest experience that will allow us to continue to increase our conservation impact and help the world’s wildlife and habitats to survive and thrive.” Chester Zoo is a not for profit that carries out vital, species-saving conservation work all around the world. Much of the work that is done at the zoo is shared with its more than 145,000 members each quarter through the zoo’s digital magazine. Chester Zoo was founded in 1931 by George and Elizabeth Mottershead. Today, Chester Zoo is a world leading conversation charity and a leading hub for conservation and science working around the world. Gateway, with over 500 clients worldwide, remains at the forefront of technological advancements, demonstrating our unwavering commitment to investing in research and development. This dedication aims to deliver a personalized, stress-free guest experience, making each visitor feel valued. Our impact on the attractions industry is noteworthy, with several game-changing offerings, including the award-winning Galaxy Connect platform. Gateway employs software developers, technical experts, IT professionals, project managers, customer service representatives, and other professionals in the United States, United Kingdom, and Canada. For more information on Gateway Ticketing Systems, Inc. and its products, visit Gatewayticketing.com.